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Frequently Asked QuestionS

Answers to Frequently Asked Questions

At the dental clinic of Dr. Caroline Krivuzoff-Sanderson, we are often asked various questions about our services and procedures. Here is a compiled list of the most common questions we receive that we hope will be helpful to you.

Are you accepting new patients?

Yes we are. Dr. Caroline, her associate dentists, and her whole team warmly welcome new members to our family of patients, and are looking forward to establishing a long-lasting relationship with you. We are always willing to welcome other family members and friends of our current patients as well. If you’d like to schedule an appointment with us, please contact our office today. We would be glad to see you and your family.

Do you take assignment of dental benefits?

Yes we do, as a courtesy to our patients. Dr. Caroline will accept assignment of benefits from your dental plan provided that your patient portion is paid at the time of service, and that you accept responsibility for those fees not reimbursed by your plan. If there should be 2 dental plans in your family, we will be happy to submit the paperwork necessary to coordinate those benefits for you. Since dental benefit plans are so varied, we ask that you become familiar with the basic guidelines of your plan. Our administration team will be pleased to assist you, if possible, with your benefits.

When should children come in for their first dental visit?

Parents play a big role in healthy development of their children’s overall oral health. One of the best ways to keep your child’s smile healthy for life is to start good oral health habits early. The Canadian Dental Association, the Alberta Dental Association and Dr. Caroline all recommend that a child’s first visit be done by the first birthday, once the teeth have started erupting. These early visits allow us to observe the pattern of tooth eruption, look for early childhood cavities, and discuss nutrition, eating habits and oral hygiene techniques with the parents. Since dental disease is preventable, we want to encourage a great start to a lifetime of oral health.

What happens when I have an older child come in for a first visit?

We always strive to create a positive first experience for our youngest patients. Based on their age and previous experiences, we often start with a free happy visit to introduce the child to our dental office environment. We introduce them to our dental tools such as Mr. Sunshine for the dental lite, and Mr. Tickler for the tooth polisher. Our goal is to show the child that the dental office is fun and that we are here to help them stay healthy. If the visit goes very well, we’ll attempt to examine and clean the teeth. If the child is very young or not yet comfortable sitting in the chair alone, we recommend a follow-up visit every 6 months until they are ready.

What should I expect at my first visit to the office?

Your first visit, our team will first and foremost welcome you to our office, and ask you what your specific concerns and goals are. We will also be gathering the information necessary to provide you with a comprehensive look at your oral health. This may include digital x-rays and photographs, tooth models, official examination, laser and fluorescent diagnostics, oral cancer screening, and in some cases a professional cleaning by one of our hygienists customized to your specific needs. Once this information is collected, Dr. Caroline or our associate dentist will formulate a unique custom treatment plan which you will co-author, to help you achieve dental health and the smile of your dreams.

How can I get my teeth whiter?

Tooth whitening procedures are a safe and effective way to brighten your smile, and we are pleased to offer two options. In-office whitening can dramatically brighten your smile in just over an hour. We place a whitening gel on the teeth which is then activated by a specially designed light and immediate improvement can be seen. As an alternative we also offer a take-home customized whitening kit.

What is sedation dentistry?

Sedation dentistry can offer our very anxious and phobic patients a completely comfortable experience while having their treatment completed. Dr. Caroline has received specialized training in order to provide this wonderful service to our patients. With oral sedation, medication is given to calm and relax the patient so that dental procedures can be performed comfortably. During this time they’ll have the ability to respond to directional queues. After the treatment, patients can have little to no memory of the dentistry done. For some patients, they wouldn’t have it any other way. To learn more about sedation dentistry and if it might be what you need to achieve a healthy smile, please contact our office today.

Why can the needle sometimes feel uncomfortable?

Dental freezing or numbing is both unfortunately and fortunately part of dental treatment. No one favours the process, not even the dentists; but it can be necessary to help us provide dental treatment comfortably. To minimize discomfort we apply numbing gel to the gums before administering anesthetic. It’s usually not the needle that’s uncomfortable, but the feeling of the pressure as the solution enters the tissue. Dr. Caroline is known for her gentleness, and will make the injection as comfortable as possible. In her experience with children, Dr. Caroline has developed techniques to give them sleepy juice often without them being aware. Parents can be supportive by not relaying too much information about their own experience, as each experience is unique. We will support you through this experience as best as we can.

Why do I need to floss?

With the proper technique, a toothbrush used twice daily, does a great job cleaning 3 of the 5 surfaces of our teeth. Yet, if we do not floss, the two surfaces between our teeth never get cleaned properly. To optimize our dental health, we must physically remove bacteria from every surface of our teeth. Dental floss is thin and flexible and can get into areas under the gums and between teeth that a toothbrush cannot reach. Our saliva flow slows down when we sleep, limiting the ability to flush out food debris, so flossing before bedtime can remove food and bacteria before it causes damage such as gum disease and cavities. If flossing is difficult we can suggest several flossing aids to help you complete this important task.

How often do I need to visit the dentist?

Prevention is the cornerstone of our practice .We want to help you achieve and maintain dental health for life. Dr. Caroline prefers to see most patients every six months. This enables the dentist and hygienist to monitor your oral health and address any concerns before they become a problem. Dental disease is often chronic and silent until it is advanced. We recommend early, conservative treatment in order to avoid more costly and invasive treatments. To maintain healthy gums and bones, which support your teeth, the hygienist may wish to see you more often, and will customize a schedule to help you prevent oral disease. Because our state of oral health is directly related to our overall health, it is important to take good care of your teeth and mouth.


6130 67 St, #270,

Red Deer, AB Canada

T4P 3M1

PHONE: 403-346-0077

Fax: 403-346-0086


Monday - Tuesday 08:00 AM - 05:00 PM

Wednesday - Thursday 08:00 AM - 07:00 PM

Friday 08:00 AM - 04:00 PM


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Disclaimer: This website is provided for information and education purposes only. No doctor/patient relationship is established by your use of this site. No diagnosis or treatment is being provided. No guarantees or warranties are made regarding any of the information contained within this website. This website is not intended to offer specific medical, dental or surgical advice to anyone. Further, this website and Dr. Caroline Krivuzoff-Sanderson or her associates take no responsibility for websites hyper-linked to this site and such hyper-linking does not imply any relationships or endorsements of the linked sites.

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